PROFESSIONAL

Your passport qualification to the world of GBS.

Qualification for junior and high-potential professionals providing overview of global business services environment and context.

  • A fully digital online curriculum

  • Live expert webinar sessions with business services leaders

  • Online study programme: Certificate in GBS (by The Hackett Institute)

  • 30 hours digital sessions on market leading qualification

  • Digital community of Business services professionals

Including an opportunity to obtain Certificate in GBS issued by The Hackett Institute.

BENEFITS FOR YOUR COMPANY

  • Develop the knowledge, skills and competencies to drive efficiency and effectiveness

  • Get recognized as a training and development partner of The Hackett Institute

  • Create a common language and vocabulary across locations, functions and levels
  • Build a workforce grounded in best practices and a continuous improvement mindset

  • Enhance your strategic workforce planning and succession planning

BENEFITS FOR YOUR CAREER

  • Accelerate your career development and progression through global and industry-recognized qualification

  • Study a curriculum underpinned by leading global enterprise best practices and competencies

  • Gain practical skills and knowledge, enabling immediate application

  • Develop a broader understanding of customer and business issues

  • Gain recognition from business leaders, colleagues and industry peers

WHO IS ABSL FUSION PROFESSIONAL FOR?

Junior associates and high potential talents at various levels eager to gain a good overview of business services. E.g. AP/AR associates, data analysts, recruiters, customer service reps, IT Service desk analysts and many more. No previous experience is required.

MEET GRADUATES 2024

Congratulations to our ABSL Fusion Professional Programme Graduates! Your achievement not only signifies your personal growth but also highlights the pioneering spirit of this unique program in the CEE region, dedicated to nurturing junior experts in the GBS sector.

SYLLABUS OVERVIEW

8 chapters focused on GBS overview & execution excellence

1.

GBS models

2.

GBS governance

3.

GBS service management

4.

Performance improvement

5.

Finance

6.

Human resources (HR)

7.

Information technology (IT)

8.

Procurement/ supply chain

WEBINAR SESSIONS

  • Welcome session: Building participant network, understanding programme walkthrough

  • GBS Context: Models, Governance, Service Management & Performance Improvement – insights, real-life application, interactive discussion

  • GBS Processes: Finance, HR, IT, PRO/SC – insights, real-life application, interactive discussion

  • Global Perspective: SME insight session focusing on the latest developments in the GBS space

  • 2 x Business Leaders Insights: ABSL business services leaders sharing insights, views and real-life experience

  • Graduation session

MEET GRADUATES 2023

PROGRAM FEE

40,000 CZK + VAT

Programme fee per delegate
Volume and loyalty discounts are available.

NEXT LAUNCH

January 2025

CONTACT US

Contact Jarmila Drastíková to learn more about the benefits of MBA in Global Business Services for you, your company or your employees.